Refund Policy

Last updated: October 15, 2026

Thank you for shopping at RomanceNovels.store. We want you to enjoy your digital book bundles and have a smooth shopping experience.

Please read our refund policy before placing an order.

1. Digital Products

RomanceNovels.store sells digital book bundles and downloadable reading content. No physical books are shipped unless a product listing explicitly states otherwise.

Because digital products may be accessed or downloaded immediately after purchase, refunds are assessed according to the circumstances of the order and applicable consumer protection laws.

2. When Can I Request a Refund?

You may contact us to request a refund if:

You were charged more than once for the same order.
You paid successfully but did not receive your download link or access instructions.
Your download link is broken and our support team cannot resolve the issue.
Files are missing, corrupted, or materially different from the product description, and we cannot provide a suitable resolution.
Your purchase qualifies for a refund under applicable consumer protection laws.

Please contact us as soon as possible if you experience any of these problems.

3. Digital Downloads and Refund Eligibility

Please review the product description, bundle contents, and file details before purchasing.

Once digital content has been supplied or accessed, a change of mind alone may not qualify for a refund where permitted by applicable law. However, nothing in this policy limits any refund or cancellation rights you may have under applicable law.

4. How to Request a Refund

To request a refund, email us at [YOUR SUPPORT EMAIL] with the following information:

Your order number.
The email address used at checkout.
A brief explanation of the issue.
Any relevant screenshots, if applicable.

We will review your request and contact you regarding the next steps.

5. Refund Processing

If your refund is approved, it will generally be issued to your original payment method. The time it takes for the funds to appear depends on your payment provider or financial institution.

If we cannot resolve a qualifying digital delivery or product issue, we will explain the available refund or other resolution options.

6. Promotional Offers and Bonus Bundles

Promotional offers may include additional digital books or bonus bundles. The contents, prices, and conditions of each offer will be described on the relevant product page.

If a qualifying refund request concerns a promotional purchase, we will assess the entire transaction, including its bonus content, in accordance with applicable law.